Terms and Condition
SERVICE AGREEMENT
Terms for Using GARA LAUNDRY SERVICE
These Terms & Conditions explain the rules and expectations for using the website, booking laundry services, scheduling pickup and delivery, making payments, and communicating with GARA LAUNDRY SERVICE. By using our website or services, you agree to these terms.
01
Acceptance of Terms
By accessing our website, scheduling a pickup, creating an account, or using any service from GARA LAUNDRY SERVICE, you agree to follow these Terms & Conditions.
02
Services Provided
GARA LAUNDRY SERVICE may provide laundry pickup and delivery, Wash & Fold, Dry Cleaning, Commercial Laundry, Hospitality Laundry, and related laundry care services.
03
Booking and Scheduling
Customers are responsible for providing accurate pickup details, delivery information, service preferences, and contact information when scheduling a service.
04
Pickup and Delivery
Pickup and delivery times are scheduled based on availability. Delays may occur due to weather, traffic, order volume, or unexpected circumstances.
05
Customer Responsibilities
Customers should ensure laundry is ready for pickup, properly bagged, and free from items that may damage laundry equipment or other garments.
06
Garment Care and Special Instructions
Customers should provide special care instructions when booking. Some stains, fabric damage, shrinkage, color bleeding, or wear may not be fully preventable.
07
Items Not Accepted
We may refuse items that are unsafe, heavily contaminated, damaged, hazardous, or unsuitable for standard laundry processing.
08
Pricing and Payments
Pricing may vary based on service type, laundry weight, garment type, add-ons, pickup requirements, or commercial service needs.
09
Cancellations and Rescheduling
Customers may request to cancel or reschedule a pickup before the scheduled service time. Conditions may vary depending on order status.
10
Order Issues and Claims
If you have concerns about an order, contact GARA LAUNDRY SERVICE as soon as possible after delivery. Claims may require order details, photos, or additional information.
11
Lost or Damaged Items
GARA LAUNDRY SERVICE takes reasonable care with every order. Liability for lost or damaged items may be limited and subject to review.
12
Commercial and Hospitality Services
Commercial laundry services may require separate pricing, recurring schedules, service agreements, minimum volumes, or custom terms.
13
Account and Website Use
Customers are responsible for keeping account information secure and using the website only for lawful purposes.
14
Third-Party Services
Our website may use third-party tools for payments, analytics, communication, scheduling, or delivery support.
15
Changes to Terms
GARA LAUNDRY SERVICE may update these Terms & Conditions from time to time.
Updated terms will be posted on this page.
16
Contact Information
For questions about these Terms & Conditions, please contact us.